We’re proud of the ever-growing list of broadcast television stations that have made the switch to STRATA. As a custom-solution provider, we value our clients’ input and feedback. That’s why we recently offered a client survey (March 2005). The results showed our clients are pleased with our software and our commitment to them. An overwhelming majority gave us high marks for overall satisfaction, trending, research, avails, and the quantity and quality of reports. That same majority paid us the highest compliment, saying they would recommend and renew with STRATA.

But, superior products are only part of our commitment. A full-time customer service staff stands ready to help every day from 8am-7pm central time. STRATA clients have unlimited access to our toll-free help line, where they will always be greeted by a trained professional who’s up-to-date on the latest product enhancements. While we’re proud of our cutting-edge, ever-improving software, we believe it is our team of media and software professionals who truly make the difference for our clients. In fact, in our most recent (March 2005) client survey, 92% of our TV clients said they were “satisfied” to “highly satisfied” with STRATA’s client service. It underscores our commitment to our clients. It’s a promise we keep every day.

Here’s what a few of our broadcast clients are saying about STRATA.

Jim Valice, General Sales Manager, KEYT-TV, Santa Barbara,CA
STRATA has really helped our Account Executives improve their work flow and revenues.

Keith Lindstrom, General Sales Manager, KGWN-TV, Cheyenne, WY
So many times in life we take things for granted until they are lost.  As you know, our station was a subscriber to the "Other" company for many years and despite complaining about service and assistance we only got "Their" attention when we told them that we no longer needed them and were going with "STRATA".  They promised us the world and slashed the price to no avail.  Since starting STRATA one year ago, I can honestly say that the service has been outstanding.  Everybody from your company has been great in getting us through the learning curve in the first few months.  Every time I have called for support or help on any subject, your people have been very helpful in solving the problem immediately.  I have had a few special requests pertaining exclusively to our market and you have always come through for me.  In today’s competitive world, service will make or break a company and those they serve.  Thank you for keeping us on the cutting edge of technology.  I cannot tell you how many times I have received a greater share of the buy because of the information I can provide my customer that is so superior to the "Other Guy".